Description
Our complete Microsoft Outlook training course on DVD-ROM. Includes:
- Video Lessons
- Printable Instruction Manuals
- Practice Exam
- Final Exam
- Certificate of Completion
Topics Covered:
Getting Acquainted with Outlook
1. The Outlook Environment
2. The Title Bar
3. The Ribbon
4. The Quick Access Toolbar
5. Touch Mode
6. The Navigation Bar, Folder Pane, Reading Pane, and To-Do Bar
7. What’s New in Outlook 2016
Making Contacts
1. The People Folder
2. Customizing the Contacts Folder View
3. Creating Contacts
4. Basic Contact Management
5. Printing Contacts
6. Creating Contact Groups
7. Categorizing Contacts
8. Searching for Contacts
9. Calling Contacts
10. Mapping a Contact’s Address
E-Mail
1. Using the Inbox
2. Changing the Inbox View
3. Message Flags
4. Searching for Messages
5. Creating, Addressing, and Sending Messages
6. Checking Message Spelling
7. Setting Message Options
8. Formatting Messages
9. Using Signatures
10. Replying to Messages
11. Forwarding Messages
12. Sending Attachments
13. Sharing a OneDrive File as an Attachment- 2016 Only
14. Opening Attachments
15. Ignoring Conversations
The Sent Items Folder
1. The Sent Items Folder
2. Resending Messages
3. Recalling Messages
The Outbox Folder
1. Using the Outbox
Using the Calendar
1. The Calendar Window
2. Switching the Calendar View
3. Navigating the Calendar
4. Appointments, Meetings and Events
5. Manipulating Calendar Objects
6. Setting an Appointment
7. Scheduling a Meeting
8. Checking Meeting Attendance Status
9. Responding to Meeting Requests
10. Scheduling an Event
11. Setting Recurrence
12. Printing the Calendar
13. Join Skype Meeting in Outlook 2016
14. Meeting Notes
Tasks
1. Using Tasks
2. Printing Tasks
3. Creating a Task
4. Setting Task Recurrence
5. Creating a Task Request
6. Responding to Task Requests
7. Sending Status Reports
8. Deleting Tasks
Deleted Items
1. The Deleted Items Folder
2. Permanently Deleting Items
3. Recovering Deleted Items
4. Recovering and Purging Permanently Deleted Items
Groups
1. Accessing Groups
2. Creating a New Group
3. Adding Members to Groups
4. Contributing to Groups
5. Managing Files in Groups
6. Accessing the Group Calendar
7. Subscribing to and Unsubscribing from Groups
8. Leaving Groups
9. Editing, Managing and Deleting Groups
The Journal Folder
1. The Journal Folder
2. Switching the Journal View
3. Recording Journal Items
4. Opening Journal Entries and Documents
5. Deleting Journal Items
Public Folders
1. Creating Public Folders
2. Setting Permissions
3. Folder Rules
4. Copying Public Folders
Personal and Private Folders
1. Creating a Personal Folder
2. Setting AutoArchiving for Folders
3. Creating Private Folders
4. Creating Search Folders
Notes
1. Creating and Using Notes
Advanced Mailbox Options
1. Creating Mailbox Rules
2. Creating Custom Mailbox Views
3. Handling Junk Mail
4. Color Categorizing
5. Advanced Find
6. Mailbox Cleanup
Outlook Options
1. Using Shortcuts
2. Adding Additional Profiles
3. Adding Additional Services
4. Outlook Options
5. Using Outlook Help
Delegates
1. Creating a Delegate
2. Acting as a Delegate
3. Deleting Delegates